Contact us

Please contact us if you require help with University records and information management.

Important: We do not manage academic transcript and qualification enquiries. You can order a transcript and verify a qualification online.

Submit a ServiceNow request

Level 4, Alan Gilbert Building, 161 Barry St Parkville Vic 3010

Privacy collection notice

We use the ServiceNow platform to manage enquiries and requests. Please note that your information will be retained for a period of seven years after the enquiry has been closed. Information is stored on ServiceNow data centres located in Australia. For further information or questions, please see Privacy at the University of Melbourne.